Privacy Policy

Primaro Service Course ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. What Information We Collect

 

We may collect and hold personal information that is necessary to provide our bicycle repair services and to operate our website. This may include:

• Full name

• Contact details (address, phone number, email address)

• Bicycle make, model, and service history

• Payment details (only as necessary for processing transactions)

• Any other information you voluntarily provide (e.g. via our contact form or service bookings)

We do not collect sensitive information (such as health or biometric data) unless required by law or with your consent.

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2. How We Collect Your Information

 

We may collect your personal information through:

• Our website forms (e.g. service booking, contact form)

• Phone, email, or in-person communications

• Online bookings or payment platforms

• Social media interactions (if you engage with our business pages)

 

3. Why We Collect Your Information

 

We collect, use, and disclose personal information for the following purposes:

• To provide bicycle servicing and repairs

• To respond to enquiries and bookings

• To issue invoices and process payments

• To maintain service records and warranties

• To communicate about promotions, updates, or important changes

• To comply with legal or regulatory obligations

 

4. How We Store and Protect Your Information

 

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information may be stored electronically (in secure systems) or in physical form (e.g. service logs).

If we no longer need your information for any purpose, we will take reasonable steps to de-identify or securely destroy it.

 

5. Disclosure of Personal Information

 

We may disclose your personal information to third parties in limited circumstances, such as:

• Service providers (e.g. booking or payment platforms)

• Our professional advisers (e.g. accountants, IT support)

• Law enforcement or government agencies if required by law

We do not sell, rent, or trade your personal information.

 

6. Accessing and Correcting Your Information

 

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or out of date.

To request access or correction, please contact us (details below). We may require verification of your identity.

 

7. Website and Cookies

 

Our website may use cookies and similar technologies to enhance user experience and collect limited technical data (e.g. IP address, browser type). You can disable cookies via your browser settings, although some features of the website may not function properly as a result.

 

Our website may contain links to other websites. We are not responsible for the privacy practices of those third parties.

 

8. Updates to This Policy

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website and marked with an updated effective date.

 

9. Contact Us

 

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us at:

 

Primaro Service Course
636 Port Rd, Beverley, South Australia
primaroservicecourse@yahoo.com
 

We will respond to your query within a reasonable timeframe.