Terms & Conditions

Welcome to Primaro Service Course. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

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These terms govern your use of our website and your interactions with our bicycle repair services provided in South Australia.

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1. About Us

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Primaro Service Course is a bicycle service and repair provider based in South Australia. Our services include general bicycle maintenance, repairs, tune-ups, and custom builds.

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2. Acceptance of Terms

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By booking a service, making a purchase, or using this website, you agree to be bound by these Terms and Conditions and any applicable laws or regulations. If you do not agree, please do not use our services or website.

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3. Services and Bookings

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• All services are subject to availability.

• Bookings may be made online, by phone, or in person.

• We reserve the right to decline or cancel a booking at our discretion (e.g. if unsafe modifications are requested).

• Quotes are estimates and may be revised if additional issues are discovered during inspection. Customers will be notified before additional work is carried out.

 

4. Pricing and Payment

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• Prices for services and parts are displayed in AUD and include GST unless stated otherwise.

• A deposit is required at time of booking. The balance of payment is required upon collection of the bicycle unless otherwise agreed in writing.

• We accept cash, EFTPOS, credit card and online payments.

• Late collection of repaired bicycles (after 7 days) may incur a storage fee.

 

5. Cancellations and Refunds

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• Please notify us at least 24 hours in advance if you need to cancel or reschedule a booking. Cancellations under 24 hours will forfeit the booking deposit.

• In accordance with Australian Consumer Law, you are entitled to a refund or replacement if there is a major problem with the service or parts provided.

• Minor issues will be addressed through repair or rework where appropriate.

• Refunds for change of mind are not guaranteed and are at our discretion.

 

6. Customer Responsibilities

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You agree to:

• Provide accurate and complete information when booking a service.

• Collect your bicycle within a reasonable time after being notified that it is ready.

• Acknowledge that bicycles not collected within 7 days may be subject to additional charges or disposal.

 

7. Liability and Warranty

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• We take reasonable care in handling and repairing your bicycle, but we are not liable for damage caused by pre-existing faults or misuse.

• Our services come with guarantees that cannot be excluded under Australian Consumer Law.

• We warrant our workmanship for 30 days from the service date. Parts may be covered by separate manufacturer warranties.

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While we take all reasonable care to protect your property, Primaro Service Course is not liable for loss or damage resulting from unforeseen circumstances, including but not limited to fire, theft, natural disasters, vandalism, or other events beyond our control.

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We recommend that customers maintain appropriate insurance coverage for their bicycles, especially for high-value or custom-built bikes.

 

8. Intellectual Property

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All content on our website, including logos, branding, images, and text, is the property of Primaro Service Course and may not be used or reproduced without permission.

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9. Website Use

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• You agree not to misuse our website, post malicious content, or attempt to access restricted areas.

• We do not guarantee the website will be free from errors or interruptions, but we take reasonable steps to ensure reliability.

 

10. Privacy

Your use of our services and website is also subject to our Privacy Policy, which explains how we collect and use personal information.

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11. Changes to These Terms

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We may update these Terms and Conditions from time to time. Any changes will be effective immediately when published on our website.

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12. Governing Law

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These Terms are governed by the laws of South Australia and the Commonwealth of Australia. Any disputes will be handled by courts in that jurisdiction.

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13. Contact Us

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For questions about these Terms, please contact us:

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Primaro Service Course
636 Port Road, Beverley SA
primaroservicecourse@yahoo.com